Kigo Blog

How a Reservation Call Center Boosts Bookings and ROI

Reservation Call Center
reservation call center

What Annoys You? In today’s world of instant 24/7 access, it is easy to get annoyed with things that would not have annoyed anyone in generations past. For instance, don’t you just hate it when you try to call a business and the phone just rings and rings? Your potential guests hate that, too. And […]

Mastering Customer Service for Vacation Rentals

Reservation Call Center
Vacation rental reservation call center

Providing excellent customer service around the clock means your business needs to be reachable at all times, but it doesn’t have to consume the personal lives of your entire staff. With the right support system, you can deliver great customer service and never miss a booking again, without being on-call. Much more than an answering […]