Kigo Blog

Avoid VR Double Booking Disasters and Collisions

Online Booking Software

“You can be sure I’m never coming back, and I’ll be telling everyone I know about this!” These are words you never want to hear from a guest. As a vacation rental property manager, you know their satisfaction must be one of your primary goals if your company is to succeed. One disgruntled guest can […]

Vacation Rental Booking Survey – Guests Prefer Professional Management

Online Booking Software

A new survey from Kelton Group captures the latest sentiment in the travel industry indicates that “Professionally managed vacation rental properties are highly favored by both owners and travelers alike, meaning your property management company should be poised for growth right now.” Travelers who rent vacation rental homes prefer to deal with professional vacation rental managers. […]

5 Words to Never Use in Vacation Rental Listings

Online Booking Software
vacation rental listings

If you question whether the wording you use in your vacation rental listings matters, consider this: According to a recent Tnooz article, an analysis of billions of travel transactions by Adobe found that the average look-to-book conversion rate for hospitality and travel-related products was 2.4 percent. That means that a whopping 97.6 percent of those who […]

Are Your Vacation Rental Payment Processes PCI Compliant?

Online Booking Software
vacation rental payment

Are your vacation rental payment processes secure? The hospitality industry is increasingly falling victim to data breaches. To illustrate, Trustwave’s 2013 Global Security Report noted that nine percent of all data breaches were in hospitality, making it the third most vulnerable industry. In Trustwave’s 2015 report, however, that figure is up to 12 percent. If […]

Vacation Rental Reservation Software – Click and Book!

Online Booking Software
Vacation rental website templates that convert

“When it comes to booking vacation rentals, Millennials like the option to book instantly. They want to search, compare and book rentals with just a few clicks,” says Jenn O’Neal in’s “The Ideal Vacation Rental Home for Millennials, Boomers, and Beyond.” While millennial vacation rental rates are holding steady year over year, the article […]

Vacation Rental Booking Software Compliments Channel Manager

Online Booking Software
booking software

How much money do you spend on marketing compared to AirBnB? Probably a tiny fraction. The truth is, you can’t compete with large vacation rental listing portals such as AirBnB or, but you don’t need to. Vacation rental property management companies need to accept bookings on listing portals because it is impossible to compete […]

Vacation Rental Booking Software Reduces Friction

Online Booking Software
Kigo Booking Software runs on Kigo Vacation Rental Websites

As a vacation rental property manager, you can spend your time and marketing budget attracting travelers to your website, only to have a potential guest abandon the booking process at the last minute. What was the source of the lost conversion? The Kissmetrics article “How to Win the War against Conversion Friction” answers: “Friction is anything that […]

Vacation Rental Repeat Bookings Driven by Experience

Online Booking Software
Vacation Rental Repeat Booking Tips

What makes a guest come back to your vacation rental property again and again? Is it the ease of the booking process, a stellar on-site experience, or effective communication after the stay? The answer is “yes” to all three of these factors. If any one of them is lacking, your number of repeat bookings will […]